I had contemplated getting another key or fixing the existing key but I dreaded the expense of it as I had seen some horrendous figures from forums online. However, one day when I was in a rush I locked the car manually and walked off and pulled the key but it didn't fully make it out of the lock. As a result the key snapped in two with little chance of piecing it back together.
So in the end I had to bite the bullet and buy a new key and I thought I would document the full process for others who may have to do the same.
Initial phone call
I called a dealership in my local area and asked how much it would be for a new key and what the process would be. The customer service person took my car details and then said I would need to visit the dealership and bring my log book with me.
Old Peugeot 207 key |
Upon arrival at the dealership I sat at the customer service desk and explained the situation. I decided to bring all of the documentation I had received with the car just in case their was anything else required. I was asked for a utility bill to prove my address (which I didn't have with me) but I used my driving license instead.
I was asked for the key fob code card which tells Peugeot the code they will need to program into the key to match my car. I wasn't supplied this with the car so I was told that I needed to pay £19.99 for this in addition to the cost of the key. After signing a form or two and using the £19.99 as a deposit I was told that the key would be ordered and should be back at the dealership within 10 days.
Text and booking
10 days later I received a text telling me that my key had arrived and I just needed to book the car in. I arranged a time for the same week and opted to wait for the work to be carried out as I couldn't get a lift from the dealership.
New Peugeot 207 key |
Shortly after arriving I was seated with a service desk person who filled out the paperwork. I was told that the work would take roughly 1 hour 30 minutes to complete and would cost £142.26. After paying this amount I made my way to the seating area where a staff member made me a coffee while I waited.
After an hour (quicker than I had expected) I was told that my car was ready and I was given my old and new key fobs.
A week later
I received a courtesy call asking if everything was OK with my new key !
Final cost breakdown
Key code cost : £19.99
Lab to carry out programming of key : £48.40
Work to sync key with car * : £70.15
VAT for Lab & Sync : £23.71
Total I paid for a new key : £162.25
*Listed as 'Allocate recall C' & "Allocate prepricke" on statement.
Conclusion
Overall I was impressed with the service that Peugeot provided, however, the cost of the key seems very steep for what you get. Dealerships are known for the their high prices/ripping people off so it didn't come as much of a surprise.
If this article helped you or you have your own experience you would like to share, please add your comments below.
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